Shipping policy

Thank you for shopping with us at www.ecustomtees.com We strive to provide you with the best shopping experience possible, including prompt and reliable shipping services. Please read our Shipping Policy to understand how we handle shipping orders and deliver your favorite t-shirts to your doorstep.

Order Processing:

  • Once you place an order on our website, our team works diligently to process and fulfill it as quickly as possible.
  • Orders are typically processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a confirmation email with your order details and tracking information once your order has been shipped.

Shipping Methods and Delivery Times:

  • We offer standard shipping options for domestic and international orders.
  • Domestic orders are shipped via any FedEx typically arrive within 3-7 business days after processing.
  • International orders are shipped via FedEx and may take 7-21 business days to arrive, depending on the destination and customs clearance.
  • Please note that delivery times may vary during peak seasons or due to unforeseen circumstances such as weather delays or carrier issues.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the destination.
  • We offer flat-rate shipping for domestic orders and competitive rates for international orders.
  • Shipping costs will be displayed at checkout before you complete your purchase.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track the status of your shipment by clicking on the tracking link provided in the email or by logging into your account on our website.
  • If you have any questions or concerns about your order status, please don't hesitate to contact our customer support team for assistance.

Shipping Restrictions:

  • We currently ship to select countries worldwide. Please check our website for a list of supported countries.
  • Certain items may be restricted from international shipping due to customs regulations or carrier restrictions. We apologize for any inconvenience this may cause.

Lost or Damaged Shipments:

  • While we strive to ensure that your order arrives safely and on time, we understand that unforeseen issues may occur during transit.
  • If your order is lost or damaged during shipping, please contact us immediately, and we will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as soon as possible.

Change of Address:

  • If you need to change the shipping address for your order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that the address change will be successful if the order has already been processed for shipping.

Contact Us:

  • If you have any questions or concerns about our Shipping Policy or need assistance with your order, please feel free to contact our customer support team via email at Eshop@ecustomtees.com or by phone at (888) 832-4139. We are here to help!

Policy Updates:

  • We reserve the right to update or modify our Shipping Policy at any time without prior notice. Please check our website periodically for the latest information regarding shipping procedures and rates.

By placing an order with us, you agree to abide by the terms and conditions outlined in our Shipping Policy. Thank you for choosing www.ecustomtees.com for your T-shirt needs!